Privacy Policy
Last updated: February 14, 2026
Introduction
Ignite CFO Group LLC ("Company," "we," "us") operates Spark by Ignite (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account (name, email address, salon name)
- Subscribe to a paid plan (payment information via Stripe)
- Add team members (names, email addresses, Instagram handles)
- Contact us for support
Automatically Collected Information
When you access the Service, we may automatically collect:
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process your subscription and payments
- Send you account-related communications
- Respond to your inquiries and provide support
- Improve and personalize the Service
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third parties that help us operate the Service (e.g., Stripe for payments, Supabase for data storage)
- Within Your Salon: Your team members can see limited salon information as part of the Service functionality
- Legal Requirements: If required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Storage and Security
Your data is stored securely using industry-standard practices:
- Data is stored in secure cloud infrastructure (Supabase/AWS)
- All data transmission is encrypted via HTTPS/TLS
- Payment information is processed by Stripe (PCI-compliant)
- We never store your full payment card details
While we implement safeguards, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
To exercise these rights, contact us at hello@sparkseo.io.
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use the Service. You can control cookies through your browser settings, though disabling them may affect functionality.
Third-Party Services
Our Service integrates with third-party services that have their own privacy policies:
- Supabase: Database and authentication
- Stripe: Payment processing
- Vercel: Website hosting
We encourage you to review their privacy policies.
Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Ignite CFO Group LLC
Email: hello@sparkseo.io
Phoenix, Arizona, USA