Help & Support

Everything you need to get started and succeed with Spark

🚀 Quick Start Guide

1

Create your account

Sign up with your email and salon name. It takes less than a minute. You'll get a 14-day free trial — no credit card required.

2

Add your team

Go to the Team section and add your stylists. Include their name, role, and Instagram handle. They'll be able to see your weekly themes.

3

Set your first weekly theme

In Weekly Focus, create a theme like "Valentine's Glam" or "Spring Refresh." Add a description and hashtags your team should use.

4

Share with your team

Send your stylists the link to their mobile view. They'll see the current theme, content ideas, and can copy hashtags directly to their posts.

👑 For Salon Owners

Setting Weekly Themes

Create themes that match your salon's promotions, seasons, or events. Include 3-5 hashtags that your team should use in every post related to the theme.

Managing Your Team

Add team members with their Instagram handles so you can track who's participating. Use roles to organize your team (Senior Colorist, Stylist, etc.).

Content Ideas Library

Use the built-in content ideas for inspiration. They're organized by day (Monday Motivation, Transformation Tuesday, etc.) to keep content fresh.

Best Practices

Set themes 1-2 weeks in advance. Mix promotional themes with fun ones. Encourage (don't force) participation. Celebrate team members who post consistently.

✂️ For Stylists

Accessing Your Content

Open the link your salon owner shared. You'll see this week's theme, suggested hashtags, and content ideas. Bookmark it for quick access!

Copying Hashtags

Tap "Copy Caption" to copy the suggested text and hashtags. Then open Instagram, create your post, and paste. Easy!

Making It Your Own

The themes and ideas are suggestions, not rules. Add your personality! The goal is aligned direction, not identical posts.

Home Screen Shortcut

On iPhone: Safari → Share → Add to Home Screen. On Android: Chrome → Menu → Add to Home Screen. Access Spark with one tap!

Need more help?

We're here for you. Reach out anytime.

We typically respond within 24 hours.